Pauline Kenny, Boulder, CO, USA
EMPLOYMENT HISTORY
2008 - present: Owner, Slow Travel Inc.
Run travel websites. Slow Europe (www.sloweurope.com) and Cotswolder (www.cotswolder.com).
2007: Consultant, Internet Brands
Run the Slow Travel community for the new owners.
2000 - 2006: Owner, Slow Travel Inc.
Run a travel community website (www.slowtrav.com) and message board (www.slowtalk.com).
2000 - 2005: Self Employed, Web Designer
Work on contract to produce websites for individuals and small businesses. Extensive experience with FrontPage, Photoshop, Dreamweaver, Fireworks.
1990 - present: Self Employed, Technical Writer
Work on contract with software companies to produce manuals, training materials, marketing materials, requirements documents. Extensive experience with word processing and desktop publishing systems, including Word and FrameMaker.
- Prepared requirements documents for new features for school administration software for Chancery Software.
- Prepared guide for the Master Schedule Building Workshops for National Computer Systems.
- Prepared documentation of the WAVE audio visual teleconferencing system for MPR Teltech Ltd.
- Prepared marketing materials, training materials and demonstration databases for McGraw-Hill School Systems educational administration products: MCGRAW-HILL SCHOOL SYSTEM, DISTRICT PLANNER, THE SCHOOL SYSTEM, and THE ELEMENTARY SCHOOL SYSTEM.
- Prepared manuals for several software products and trained customers in use of the software.
1983 - 1986: Columbia Computing Services Ltd., Vancouver, BC, Canada
Until recently, Columbia was North America's leading developer and marketer of computer software for educational administration. In 1983, Columbia began the development of a microcomputer DOS version of its popular mainframe product, THE SCHOOL SYSTEM. This software does student scheduling, grade reporting, attendance, historical record keeping, and other administrative functions. The resulting software product line is currently installed in over 10,000 user sites worldwide.
Product Manager, THE SCHOOL SYSTEM
- Managed the technical writing group, which produced all manuals.
- Managed the marketing group, which produced all marketing materials.
- Coordinated twice yearly releases of the system.
- Managed the shipping group, which distributed each new release of the system and all newly purchased systems.
- Worked with the development group to plan system enhancements and future products.
- Prepared and presented proposals for large sales (states or large school districts).
- Researched competitive products.
Manager, Customer Support and Documentation
- Managed customer support staff in two offices (Vancouver and Seattle) who did telephone support for all products.
- Worked with another technical writer to produce the manuals.
Systems Analyst
- Participated in the software design, set design and technical documentation standards and wrote the manuals.
1982 - 1983: British Columbia Railway, Vancouver, BC, Canada
Programmer/Analyst
- Prepared program specifications and wrote programs for a Computer Assisted Waybilling system written in PL/1 and running on DEC mini-computer hardware.
1981 - 1982: MacMillan Bloedel, Vancouver, BC, Canada
Programmer/Analyst
- Team leader responsible for Payroll and Production Statistics system written in COBAL and running on HP mini-computer hardware. The system was used by ten Containerboard and Packaging plants across Canada.
- Prepared program specifications and scheduled programming work on system enhancements.
- Developed project standards and procedures for release control.
- Conducted system installations, including startup and training.
1978 - 1981: Columbia Computing Services Ltd., Vancouver, BC, Canada
Programmer/Analyst
- Developed program specifications and wrote programs in FORTRAN and COBOL for the IBM mainframe version of THE SCHOOL SYSTEM.
- Trained and supervised junior programmers.
EDUCATION
1977: Simon Fraser University, Vancouver, Canada. B.A., Computing Science and Communications